When you check “Let Kaleno handle it” while sending a message, Kaleno takes over the back-and-forth with that property. Here's what that means:
Kaleno sends your message to the property using the text you drafted.
If the property replies with questions or follow-ups, Kaleno handles those responses.
You get a daily email update with replies, progress, or anything that needs your attention.
You can view the status of any conversation or step back in at any time.
You're always in control. You can opt out of any conversation using the unsubscribe link in the emails from that property.